During its initial years, a software company employed a team of 4 people to market and develop a new program. All the 4 worked extremely hard to establish the company. Things went on fine, and after a few years, the company was established in the market.
With this, the need for marketing slowly reduced. Most of the clients reached out to the company themselves. This reduced the workload of the marketing side to a great extent. However, the development side still had to toil hard to ensure that the quality of the program was not compromised.
This led to a degree of discontent amongst those who were not from the marketing side. Even the employer believed that their presence was just an added cost and they were not contributing their pays worth. However, the marketing side felt that as long as there were sales, their job role was being fulfilled.
Now, both sides have two choices: either they get into a lawsuit or mediate and reach a settlement in an amicable manner.
As court proceedings are public, the same can bring a lot of bad publicity to the business. Further, they divert management’s attention and are expensive. Taking the matter to court will be expensive, and none of them wants any bad publicity.
On the other hand, mediation can serve as the most appropriate option for them. It would provide them with an out-of-court solution that would also be confidential. Further, the presence of an impartial mediator would allow each side to present their views effectively. This would lead to a constructive discussion of the roles, responsibilities, and expectations. They can then make an informed choice about the future course of actions.
Therefore, going to mediation is a better option for parties that want to resolve the dispute in a confidential, economical, and expedited manner.